Newsline

Resource Centre > Key Players > OECD

Organisation for Economic Co-operation and Development: International organisation consisting of 30 countries, established in 1960 in Paris (Convention). It aims at achieving economic growth and development, facilitating trade and co-operation. 

OECD has taken keen interest in consumer protection law and policy: http://www.oecd.org/topic/0,3373,en_2649_34267_1_1_1_1_37441,00.html 

It also deals with competition http://www.oecd.org/topic/0,3373,en_2649_37463_1_1_1_1_37463,00.html – for instance by producing OECD Journal of Competition Law and Policy http://www.oecd.org/document/39/0,3343,en_2649_34535_1915239_1_1_1_37463,00.html. 

Recommendation C(2007) 74 of the Council of Ministers of the OECD on Consumer Dispute Resolution and Redress, of 12 July 2007. OECD produced a Recommendation on Consumer Dispute Resolution and Redress (adopted by the OECD Council on 12 July 2007) (http://www.oecd.org/dataoecd/43/50/38960101.pdf). This is a continuation of other OECD activities in the area of consumer protection. The Recommendation covers individual redress, collective redress, and redress provided by public authorities. It focuses on cross-border consumer disputes, especially those which arise in the e-commerce sector (online transactions). It contains a wide range of suggestions as to how states should make their consumer redress systems more effective. Collective redress schemes may involve representative actions, or collective opt-in and opt-out actions.