The University of Oxford’s conference on “Consumer ADR: Delivering Fairness and Justice for Consumers, Business and Markets” (see agenda) took place on the 18th and 19th of March 2019 in Oxford, United Kingdom. This high-level conference provided insightful elements on the state of alternative dispute resolution (ADR) systems in Europe across various sectors and was introduced by Prof. Christopher Hodges.
The conference was the opportunity to exchange on the current challenges on the development of ADR and more specifically on the opportunities arising from new technologies such as data analytics, machine learning and artificial intelligence. The findings and elements presented supported EJF’s position that ADR are needed to build a fair and transparent civil justice system.
EJF invites all European stakeholders to strengthen and use the available ADR tools.