EJF’s aim is to ensure that the legal environment in Europe protects both consumers and businesses alike, and that those with a legitimate grievance have access to justice.

EJF is a coalition of businesses, individuals and organisations that are working to promote fair, balanced, transparent and efficient civil justice laws and systems in Europe.


Legal Tech for Consumers: How to Strengthen Out-of-court Settlement

Talking about the fundamentals of dispute resolution, the process needs to provide three simple elements: advice to people and businesses; simple, effective and efficient dispute resolution; changes of behaviours, culture, systems and rules as required. Today, digitalization allows us to strongly support all three elements.

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Representative actions proposal

The European Commission published in April 2018 a proposal for a Directive on Representative Actions, as part of its New Deal for Consumers, to establish a collective redress mechanism across Europe.

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EJF’s goal is to ensure that the Directive on Representative Actions will build a coherent and harmonized civil redress system architecture in Europe.

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